At this time, we are only able to ship within the United States. Orders placed M-F will be processed the next business day and shipped out within 3 business days. Orders placed outside of business days will be processed the following business day and shipped out within 3 business days. Items will be shipped via USPS/UPS standard mail.

• $8 flat rate shipping fee
• $20 Priority Shipping (3-4 Business Days)
• $35 Express Shipping (1-2 Business Days)
• Free shipping on orders over $100.

If there’s a delay in your order, please check the tracking information provided in your order confirmation email. Please note that we cannot be responsible for carrier delays.

If you have any questions about your shipment or delivery, please contact hello@shopturtlebacks.com at any time.

• Returns and exchanges are available on all full-priced purchases within 30 days of receipt. Items returned after 30 days will be given store credit.
• Returns must be received in their original condition with labels and tags intact and attached with no signs of wear.
• Once a return is in process, you will receive a prepaid shipping label via email. Please note that an $8 shipping and restocking fee will be deducted from your refund for the service. 
• Exchanges are free and will incur no additional charge. Exchanges are accepted within 30 days of receipt. 
• To start a return or exchange, please contact us as hello@shopturtlebacks.com 

If you have any questions about a return or exchange, please contact hello@shopturtlebacks.com